Our products & services
These terms govern your access to and use of sisuai.com and the services provided by SISU AI Limited (“SISU AI”), including the SISU AI platform—model aggregation, autonomous agents, agent harness frameworks and inference infrastructure—our models and language technologies, including Alkebulan and Quadrantica+, our APIs and developer resources, and the SISU AI family of products: Vibelane, Altera, Rosanne AI (including the ROS browser and the Rosanne Agentic OS), Pibotix, Vaxus and Dinera (together, the “services”).
Some products publish additional terms on their own websites. Where product-specific terms exist, they apply to that product alongside these terms and prevail if the two conflict.
Eligibility & accounts
SISU AI services are available to organizations capable of entering a binding agreement. You must provide accurate registration details, designate authorized users, and keep credentials secure. You are responsible for activity carried out under your account by employees, contractors, and partners, and must notify us promptly of any unauthorized use or security issue.
Use of the services
Operate the services only as permitted by documentation, applicable law, and these terms. You agree not to interfere with our infrastructure, bypass safety features, or deploy outputs in regulated or high-risk settings without appropriate review and safeguards. We may throttle, suspend, or terminate access if usage threatens platform stability or violates policy.
AI-generated output
Our services use machine learning to generate text, speech, plans, recommendations and other output. Output can be inaccurate, incomplete or unsuitable for your situation, and it may not be unique. Evaluate output before relying on it—especially for decisions with legal, medical, financial, safety or employment consequences—and use human review where appropriate. Output is not professional advice.
Agents & automated actions
Some services, such as the Rosanne Agentic OS, can take actions on your behalf—for example browsing, placing calls or completing multi-step tasks. You control the permissions you grant and the steps that require your approval, and you are responsible for the actions you authorize. Review plans and important steps before approving them, and do not grant permissions you are not comfortable with.
Your content & data
You retain ownership of the prompts, files, and outputs you provide. By using the services you grant SISU AI a limited license to host, process, and analyze that content to deliver requested functionality, enforce these terms, and improve safety and reliability. You are responsible for obtaining necessary consents and ensuring submissions do not infringe third-party rights or include restricted data outside any governing agreement.
Intellectual property & conduct
- SISU AI retains all rights to its models, APIs, datasets, documentation, and brand. Reverse engineering, extracting model weights, or using the services to build a competing model or dataset is prohibited.
- You must respect usage limits, security controls, export and sanctions regulations, and privacy obligations. Do not use the services to develop or distribute harmful, deceptive, or discriminatory solutions.
- Feedback, metrics, or suggestions you share with SISU AI may be used to improve the services without additional obligation to you.
Open-source software
We publish code, models and other materials under open-source licenses, including the MIT License used by the SISU AI repositories on GitHub. Your use of open-source materials is governed by the license that accompanies them, and nothing in these terms limits the rights those licenses grant.
Product-specific notices
- Vibelane supports mental health and well-being. It is not a medical device and does not provide diagnosis, treatment or emergency services. If you or someone else is in immediate danger, contact your local emergency services.
- Altera provides educational content, learning pathways and mentorship. Learning outcomes are not guaranteed, and scholarships and programs are subject to their own eligibility criteria.
- Pibotix develops robotics and physical AI. Operate any robotic system only as instructed, in a safe environment and in line with applicable safety rules.
- Vaxus provides carbon accounting tools, estimates and climate information. Unless agreed in a separate written agreement, Vaxus output is not third-party verification or assurance and does not guarantee eligibility for, or the price of, carbon credits.
- Dinera provides information on food safety, food security and packaging. It does not replace official food inspections, regulatory guidance or medical and nutritional advice, and you remain responsible for checking allergens and the safety of food you prepare, sell or eat.
Third-party services & compliance
The services may interoperate with third-party tools, datasets, or infrastructure. Your use of those components is subject to their terms, and you remain responsible for integrating them in a compliant manner. You must provide legally required notices to your end users, maintain appropriate security safeguards, and cooperate with investigations into suspected policy breaches.
Service levels & confidentiality
SISU AI implements administrative, physical, and technical safeguards designed to protect customer data. We aim to maintain enterprise-grade availability; planned maintenance or emergency updates will be communicated in advance whenever feasible. Customers agree to safeguard SISU AI confidential information with at least the same care they use for their own, and to promptly report any suspected incident involving the services.
Disclaimers & liability
The services are provided on an “as-is” and “as-available” basis. To the maximum extent permitted by law, SISU AI disclaims implied warranties—including merchantability, fitness for a particular purpose, and non-infringement—and is not liable for indirect, consequential, or punitive damages. SISU AI's aggregate liability under these terms is limited to the fees you paid for the services during the twelve months preceding the claim, except where Ghanaian law prohibits such limitations.
Governing law & dispute resolution
These terms are governed by the laws of the Republic of Ghana, excluding conflict-of-law rules. If a dispute arises, the parties will first attempt in good faith to resolve it within thirty days of written notice. Failing resolution, the courts of Accra, Ghana, have exclusive jurisdiction, though SISU AI may seek injunctive relief in any forum to protect intellectual property or confidential information. We will post updates with a revised effective date, and continued use after an update signifies acceptance.